Football For Life – Privacy Policy
Effective Date: 24/06/2025
Last Updated: 24/06/2025

Football For Life (“FFL”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are
Football For Life is a community football club that promotes mental and physical wellbeing through inclusive football sessions. We operate as a Community Interest Company (CIC) and manage memberships, payments, events, and communications through platforms like Pitchero and GoCardless.

2. What Information We Collect
We may collect and process the following types of personal data:

When you sign up:
Full name

Date of birth

Email address

Phone number

Address

ICE (In Case of Emergency) contact details

Health or medical disclosures (optional but encouraged)

Membership type (Lite or Full)

Consent for media use

Automatically (via Pitchero/website use):
IP address

Device and browser type

Usage data (e.g. which pages you visit)

3. How We Use Your Information
We use your information to:

Process your membership and assign you to a team

Communicate with you about training, matches, payments, and events

Ensure participant safety (e.g. health disclosures and ICE info)

Send updates and club news (via email or WhatsApp)

Collect payments via our payment partner (GoCardless)

Improve our club operations and website

4. Lawful Basis for Processing
We process your data under the following lawful bases:

Contractual obligation – to provide you with services related to your membership

Legitimate interest – for the running and improvement of the club

Consent – where required (e.g. media consent, medical data)

5. Who We Share Your Data With
We only share your data with trusted third parties when necessary, including:

Pitchero – for managing your club membership and communications

GoCardless – for processing direct debit payments

Sportspresso – for team and fixture management

Emergency services – if required for health or safety reasons

We never sell your personal data.

6. How We Store Your Data
Your data is stored securely:

On Pitchero’s GDPR-compliant servers

On club-managed platforms with access restricted to admins only

Retention is limited to the duration of your membership, plus a period for legal or financial record-keeping (up to 6 years)

7. Your Rights
Under GDPR, you have rights including:

Right to access – Request a copy of your personal data

Right to rectification – Ask us to correct inaccurate data

Right to erasure – Ask us to delete your data (in some cases)

Right to object – To data use for specific purposes

Right to data portability

To exercise your rights, email: [Insert Contact Email]

8. Cookies and Website Use
Pitchero and our site may use cookies to improve your experience. You can manage your cookie preferences through your browser settings.

9. Media and Photography
We may take photos and videos during matches and events for marketing, fundraising, and community engagement. You can opt out during signup or by contacting us.

10. Changes to This Policy
We may update this policy from time to time. The most recent version will always be available on our website.

11. Contact Us
If you have any questions about this privacy policy or how we use your data, please contact:

Football For Life CIC
Email:goals@footballforlife.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk